Your information, handled with care
Privacy Policy
Effective date: April 10, 2025
This policy explains how More Health, Inc. collects, uses, discloses, and protects personal information when you visit morehealth.ai or use our services.
1. Information we collect
We may collect information you provide directly, information generated when you use our services, and information received from authorized healthcare or service partners.
- Identifiers such as your name, email address, and phone number
- Health-related information that you choose to provide
- Device, network, and site-usage information
- General location information when needed for a localized service
- Service preferences and inferences used to improve your experience
2. How we use information
- Provide, support, and improve our services
- Organize medical information and coordinate authorized expert review
- Communicate with you about a case or account
- Protect our systems and comply with applicable law
- Provide non-medical, AI-assisted informational tools
3. When information is shared
We do not sell your personal information. We may share information with service providers, healthcare professionals you authorize, legal authorities when required, or other parties with your consent. Access should be limited to what is needed for the relevant service.
4. California privacy rights
California residents may have rights to know, access, correct, or delete certain personal information and to receive equal service when exercising those rights. We may need to verify your identity before completing a request.
5. Security and retention
We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, or disclosure. No system is completely secure. Information is retained only as long as reasonably needed for the service, legal obligations, and legitimate business purposes.
6. Cookies, children, and external links
We may use cookies to support core site functions and understand service usage. Our services are not directed to children under 13. External sites have their own privacy practices, which we do not control.
7. Contact us
To ask a privacy question or exercise a privacy right, email privacy@morehealth.com or call 888-908-6673.